Privacy Policy

Last updated: 8 October 2025

1. Introduction

Welcome to Propertkare Ltd (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your data when you visit our website www.propertkare.com or contact us for building and property services.

2. Information We Collect

We may collect and process the following information:

• Personal details — your name, email address, and phone number when you contact us directly by email or telephone.

• Project information — details you provide about your property or service request.

• Technical data — your IP address, browser type, and pages visited. This may be collected automatically through cookies or analytics tools.

Note: We do not currently use any online contact or quotation forms.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries

• Provide quotations or carry out property and building services

• Manage customer relationships and records

• Comply with legal or regulatory requirements

We never sell or rent your personal data to third parties.

4. Sharing Your Information

We may share limited information only when necessary, for example:

• With subcontractors or suppliers assisting us in delivering our services

• With IT or hosting providers who help operate our website or email system

• With legal or regulatory authorities where required by law

All such parties are required to keep your data secure and use it only for legitimate business purposes.

5. Data Security

We take reasonable steps to ensure your information is protected from loss, misuse, or unauthorised access.
Data is stored securely on password-protected systems accessible only to authorised staff.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined above or as required by law.
When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under the UK GDPR, you have the right to:

• Request access to the personal data we hold about you

• Ask for corrections or deletion of inaccurate or unnecessary data

• Withdraw consent (if we rely on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies or analytics tools to understand how visitors use our site and to improve performance.
You can set your browser to refuse cookies; however, some parts of the site may not work correctly without them.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Propertkare Ltd
50 St Albans Road East
Email: propertkare@mail.com
Phone: +44 7736 033 995